How to avoid communication chaos in the company?

See how Tomar Sport together with Teleaudyt successfully transformed its approach to communication and introduced a modern solution in the form of the Microsoft Teams platform in the business of a bicycle .

Meet our client – TOMAR SPORT bicycle store

Tomar Sport is a bicycle shop in Krakow that can boast over thirty years of history. It has two stationary showrooms and an online store. He approaches his activities comprehensively - he combines sales with after-sales service, which is why customers can also benefit from a professional bicycle service.

Every day, dozens of bicycles are shipped from the store to customers from all over Poland. Each of them is fully assembled and ready to ride, so you don't have to worry about the complicated assembly and adjustment process.

The store's offer is designed to meet the needs of both lovers of recreational trips and those who want to go crazy on roads and mountain trails. It is addressed to people who are just starting their adventure with cycling, as well as more advanced users and those who experience the most difficult routes. For customers, this means access to the latest models of bicycles from renowned manufacturers such as Marin, Trek, Giant, Kross, Kellys , Tabou and Unibike.

Challenges and purpose of implementing Microsoft Teams in TOMAR SPORT

As the business developed, there were also new challenges that had to be faced. One of them turned out to be internal communication, i.e. creating one place of communication between two stores and departments within the company.

The next step is to create a common place to store files and documents, as well as work areas for all employees, which allow them to share ideas and work in real time.

The last but equally important element is the ability to create plans and assign tasks that will facilitate a better understanding of goals and setting priorities. The application had to take into account the needs of both individual work and team collaboration.

In addition to the implementation of Microsoft 365 and Microsoft Teams, Teleaudyt constantly supports Tomar Sport in the field of IT services, providing equipment and supervising the correct operation of servers, networks and the ERP program.