IT services for companies - outsourcing instead of full-time employment

Nowadays, it is difficult to imagine the operation of a company of any profile without at least a minimal impact of technology. Computers and the Internet have dominated trade and services to such an extent that IT support is necessary to some extent. However, the scope of necessary activities is not always sufficient to employ a separate IT specialist. Also, not in every case one person can handle all issues. That is why IT outsourcing is gaining popularity.

What exactly is outsourcing?

Modern IT outsourcing owes its name to the English expression outside resource using , which loosely translates to the use of external resources , in this case - human work, knowledge and skills. External, i.e. from outside the company. People acting as outsourcers are not employed by the company that uses it. It is actually a business strategy that assumes hiring external staff to perform specific work on a continuous, periodic or task basis.

IT outsourcing is not a particularly new phenomenon, this type of solutions have been used in other industries for decades. The aim of outsourcing is to reduce costs , but also to find optimal solutions . specialized external companies are appointed to perform tasks that a specialist can perform better - faster, more safely and efficiently .

Outsourcing IT services - a good alternative to a full-time job

A particular example of outsourcing that is constantly gaining popularity is that in the IT field. The demand for professional IT services is constantly growing, as almost every company uses the achievements of IT. Office, sales or design work on computers and mobile devices, service and accounting systems, databases, networks and security - all this requires configuration, supervision, maintenance , as well as implementation of new employees. Depending on the size and individual needs of the company, the scope of IT work may vary and cover many areas.

Often, a company cooperates with a specialist, an IT specialist or a full-time administrator, who, however, is not able to provide full, comprehensive service. There are also situations in which one person deals with all IT issues, and in the event of his illness, leave or resignation, the company cannot function properly. Therefore, IT outsourcing - the company's comprehensive IT service covers all needs in the field on a continuous basis, often having a team of specialists available when needed. Due to high competition on the IT specialist remuneration market, retaining a proven employee may be extremely difficult, and permanent cooperation with a company offering IT outsourcing may include ready-made optimal solutions.

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What is included in IT outsourcing – IT services for companies?

The scope of services offered as part of IT outsourcing can be very complex . It may concern simple solutions as well as the construction of complex services and processes involving large enterprises. IT services for companies include, among others:

conducting an audit in terms of IT issues , security and efficiency of systems,
network administration - wired and wireless WiFi, including servers, computers, network devices such as printers,
design and creation of computer infrastructure ,
purchase, inspection and repair of equipment and computer systems,
updating systems and software, implementing new solutions, migrating systems,
Data Loss Prevention , i.e. introducing solutions and systems that help secure company data ,
archiving and data recovery,
creating websites, dedicated applications,
consultancy related to IT issues, data security and computer systems.

Windows or MacOS systems , as well as corporate mobile devices. We are looking for specialists providing support for Microsoft Windows Server , Microsoft SQL databases, and the delivery and implementation of Microsoft 365 office suites . Popular services provided by external companies as part of outsourcing also include the administration of networks, servers, computers and other devices. Detailed arrangements between the companies specify the scope and required quality indicators for the services provided.

Scope of IT outsourcing – tailor-made service

Outsourcing services can be provided on-site, locally or remotely, or in a mixed variant. Offshoring could even involve transferring processes to another country where services are more affordable. In addition to the types of services performed as part of IT outsourcing tasks, its scope is also distinguished. Depending on the situation, it may concern all, part or only specific elements related to the company's operations. Thus, we can distinguish , partial and full IT service outsourcing . The choice of option depends on the needs, but also on the financial capabilities of the company. Also, not every IT company is able to offer full range of services, it depends on its resources, capabilities and experience.

Dedicated IT outsourcing – optimal solutions with a small budget

Dedicated outsourcing solutions, relating only to selected IT branches, are used mainly by smaller companies or those whose activities are not directly dependent on IT services. This is an opportunity to use specialized external resources only where necessary. It allows you to limit expenses with a small budget and at the same time take advantage of optimal offers.

Partial outsourcing of IT services - flexible response to needs

This type of IT outsourcing involves a task-based approach, related to specific parts of the IT infrastructure that are, to some extent, independent of others. Partial outsourcing applies primarily to small and medium-sized companies and institutions. Parts of the company may rely on its own, proprietary solutions and outsource the operation of more general systems to external specialists.

Comprehensive IT outsourcing – external IT department

In the case of full outsourcing, depending on the company's needs, even a complete external IT department can be created to work for the company's needs. It is often composed of specialists from various fields whose knowledge and skills complement each other. This approach enables daily service as well as quick response in critical situations.

Innovation and support at every step!

Professional outsourcing for your company!

Ask about cooperation details!

What does the implementation of IT outsourcing look like in a company?

A company providing IT outsourcing can smoothly take over IT services from another company or a full-time specialist who leaves. The process is based on several basic steps, depending on the situation and scope of services:

Resource inventory, IT audit .
Processing IT services - creating appropriate procedures.
Introduction of service desk services.
Remote and local support, directly at the customer's premises.
Selection and delivery of computer equipment, warranty service.

Professional companies offering outsourcing have a team of experienced employees. Thanks to this, in the event of illness, holidays or other unexpected events, service continuity is maintained and the response time to crisis events does not change. The client can feel safe.

Corporate data security and outsourcing

It is worth noting that professional IT outsourcing can not only support but also improve the security of data and company systems. Specialized solutions, optimization of existing ones and security consulting are also very often chosen elements to be covered by the service. Contracts concluded with the company ensure full confidentiality, increase security and limit the possibility of unauthorized access to sensitive information.

What can IT outsourcing bring? Benefits of the solution

The advantages of deciding to outsource IT services are mentioned many times in this text. IT services are an opportunity to gain a business partner who will be co-responsible for the consistent development of the company in the field of information technology. The main benefits of this approach include:

reduction of costs of maintaining a specialist, IT department, equipment and training, recruitment,
possibility of using professional support in many IT fields ,
implementing new, optimized solutions and technologies,
saving time that can be spent on main activities,
increasing digital security ,
possibility of creating ServiceDesk, quick response to problems.

Outsourcing IT services allows experienced people to take over responsibility for the IT zone in the company, whose interest is in efficient operation and functional development of the environment.

IT outsourcing – is it worth it?

For small companies, IT outsourcing may be the only sensible solution if they do not have the budget and the ability to hire a specialist, but want to have access to professional and fully secure IT services . Using dedicated or partial outsourcing allows you to properly use the opportunities offered by IT systems to enterprises from the SMB sector or institutions.

Contrary to appearances, IT outsourcing is also good for large enterprises . It often concerns companies with a profile that differs from information technologies, but involuntarily require IT services due to internal systems, employee or data management.

Permanent cooperation with a company that will comprehensively cover IT needs , also in the on-demand service model, may prove to be more beneficial in many respects than employing a specialist or their team. It is not only a matter of the price of IT outsourcing, but also a number of other possible benefits mentioned earlier.

Outsourcing IT services to companies instead of full-time employment is an increasingly common approach to IT services for companies . It may cover many very diverse activities in the field of IT and be tailored to individual company needs. Its implementation can bring many business improvements and have a positive impact on processes and their security in the enterprise. It is worth considering all possible benefits of outsourcing IT services and deciding to cooperate with professionals.